07/30/09 10:04:53 AM
Patch 3.1.3
Jcena |
So with the trouble blizz is already
running into with the instance limitation so they can keep servers
stable now. What the heck is going to happen when everybody and
their brother is doing the daily heroic's along with more and more
people raiding because of the new
5/5heroic,10/10heroic,25/25heroic + Uld,naxx,maly,OS? Unless
they have already implemented changes to the servers were going to
have some big trouble ahead. I know for my server alone the way
people are talking instances are going to get lauched twice as much
as now. Are we in for good times or disappointment?
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07/30/09 10:32:23 AM
Patch 3.1.3
Bornakk |
Unfortunately we don't expect this
issue to vanish overnight and it is quite possible we will see it
inflated when 3.2 launches. The fixes for this are still being
worked on but like we mentioned here: http://forums.worldofwarcraft.com/thread.html?topicId=18031082483&sid=1
it is not an easy process and we will continue to work on it before
and after the patch launches.
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07/30/09 11:39:43 AM
Patch 3.1.3
Bornakk |
Q u o t e:
This is blizzard, even when they do "fix" it there will be a ton of
problems causing downtime. And they tell people that this has been
going on since BC (or something like that). You'd think by now
they'd have fixed it. I'm beginning to think they just don't
care.
Normally I wouldn't reply to something like this, but I wanted to
point out that a lot of time and effort has been spent on this
issue already and we are continuing to focus on it. If we didn't
care, I can guarantee things would be much worse.
Q u o t e:
I'm glad you guys are working on it and I know hindsight is 20/20,
but I have to ask again, why is it that no one at Blizzard saw this
coming? This seems like a problem that should have been
avoidable.
We have known about this for awhile, that is why we have been
pointing out that the solution(s) are not as simple as buying a new
stick of RAM and being done with it overnight. It took a lot of
investigating and planning before we could physically do something
and now that we have plans, they still aren't something that we can
do very quickly and easily as we want to try and make sure it is
done right.
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07/30/09 12:52:05 PM
Patch 3.1.3
Bornakk |
Q u o t e:
It just seems to me that someone at Blizzard must have known this
would happen before it actually happened to players. I wonder how
long this has been a known issue? Since the beginning?
The instances being capped isn't something that is surprising. We
intentionally implemented this cap because after a certain point
when too many instances were active they would all run into various
issues like lag. As much as this is an issue we want to solve, we
feel it is a better situation to have a large number of players
enjoying stable instances instead of nobody able to play anything.
We aren't happy with the fact that having these stable instances
includes preventing others from getting into instances, but that is
why we are working very hard on a more long term solution.
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07/30/09 03:10:37 PM
Patch 3.1.3
Bornakk |
Q u o t e:
While I appreciate your response to the issue, what you basically
just said is that when 3.2 comes out the game will likely become
more unplayable (as far as dungeons are concerned) than it is now.
I feel like this should be on the top of your developers priority
list, not something that you will get around to and is being worked
on.
My guess is simply based on the idea that when major content
patches launch, you tend to see people play more than they were the
couple weeks before. The point is mainly that patch 3.2 won't
resolve the issue as the fixes that are being worked on are more on
the hardware side.
Currently we are trying to find ways to minimize or (hopefully)
completely get rid of the issue. Not everybody runs into this
capacity issue, but we understand the frustration for those who do
encounter it.
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07/30/09 04:01:51 PM
Patch 3.1.3
Bornakk |
Q u o t e:
I think some of the less understanding players might benefit from
more detailed explanations of what's being done to resolve issues
such as this one. Something along the lines of "We're buying X new
servers at a cost of over $Y, and we're adding to our 2,700
employees who also happen to like drawing a salary."
Many players assume $10 million per month (or whatever it is) is
essentially infinite, and that infinite money solves all problems.
While this obviously isn't true, I think some people just like
seeing concrete numbers.
Numbers like this are things that would just get used against us.
For example: "Well you said you purchased X why haven't you fixed
everything yet?!" And then it would get brought up again anytime we
provided an update without numbers like this. In the end, this
won't be happening.
When we have updates on what has happened we will be providing
them, but they won't be numbers like this, they will be focused
directly on the solution that is happening.
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