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 Disconnect between Devs & Community |
09/24/09 11:14:31 PM
Patch 3.2.2
Lilywraith |
Having played a Shadow Priest for
several years, I was surprised to hear that the dev team at
Blizzard considers Shadow Priest DPS on par with other hybrids.
Actually I wasn't that surprised. But I'm bitter like that.
However, there are several considerations to consdier why
the developer's think/know shadowpriests are balanced.
1.) Do all developers think that Shadow Priests are teamed up with
Unholy DK's to boost disease and aoe damage? My 25 man raid rarely
has an unholy dk (except anub), so maybe that's something they are
taking into consideration. To be honest to have one spec of one
class rely entirely on something present in only one other spec in
the game is terrible design, but its not my place to question it.
Maybe shadowpriests should carry the ability so other DK specs can
benefit, and the raid wouldn't be required to bring an unholy
dk.
2.) For semi limited number of mobs, are devs under the impression
that Pestilence can still spread Devouring Plague? This was removed
earlier in the expansion when they let our dots crit, but they
might think we can still do it.
3.) Are devs using future gear on a future haste breaking point?
This could make quite a big difference. In the current gear haste
is kind of meh. Nice for mind flay, not much good for anything
else.
The purpose of these questions is to try to bridge the gap between
the numbers that shadow priests are seeing, and the numbers devs
have for them.
Any suggestions or additions are welcome.
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09/25/09 02:35:56 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Wow, this is awesome. There are some
players that really get us and how we design games posting here. I
complied some of my favorite quotes below. Not every single word is
100% accurate, but in general they understand things pretty
well.
Q u o t e:
Five categories of change in game:
1. A buff to YOU.
2. A nerf to YOU.
3. A buff to another.
4. A nerf to another.
5. A change that does not affect your gameplay experience in any
meaningful way.
(1) -- Blizzard connected with your part of community and listened
to your 'wise words'.
(2) -- Blizzard connected with community and listened.... to their
QQ about you.
(3) -- Blizzard did not connect with community and OMG this
happened.
(4) -- Blizzard connected with community and listened to their
'wise words'.
(5) -- Who cares?
Two categories of NO change in game:
1. A needed buff to you did not happen.
2. A needed nerf to another did not happen.
(1) -- Blizzard did not connect with your part of the community...
they no listen OMG!
(2) -- Blizzard did not connect with your part of the community...
they no listen OMG!
So, we have a total of 3xConnected and 3xUnconnected, for an even
balance.
All is well.
Q u o t e:
OP given the experiences with ret in WotLK and TBC I think the devs
do listen. They are just on a completely different time scale to
us.
For a player if you spec is broken, or not fixed, one patch to the
next then that is huge. You can go months or years needing a
fix.
But the devs seem to balance only around patches. They are on a
longer timescale than us. They might see what is coming in the next
patch and decide that a class can wait. Or they may be working on
bringing a class up a little each patch until they are
balanced.
Q u o t e:
Lets not forget that the "community", represented by the
small percentage of players who actually post constructively on the
forums is in relation to the total population of the game. So while
we can find a problem in the game and address it in a well thought
out logically sound manner, it doesn't mean that the experience of
the "community" as stated in these forums reflects closely
with the data mining done by blizzard of millions of players across
dozens of servers.
Q u o t e:
I sincerely doubt that the developers are disconnected with the
community. A large issue is that we have thousands (millions) of
man-hours a day contributed to reading, thinking, and posting on
these forums (too much time, IMO). The development team has a dozen
or so man-hours, I'd guess. Sure, we don't get all that we'd want
out of them, but we get more than we deserve.
I think that people should continue to post threads of data,
theorycrafting, and (*gasp*) even opinions on the state of their
class, and how'd they like to see it improved. I just hate coming
here and seeing "ZOMG I posted four parses, and gave you 3 pages of
math, and you still won't fix my friggin class?!?!! I give up on
this game, KTHXBAI".
If you're truly interested in improving the class, continue to post
the parses and opinions, just do it without the attitude and
extremism, and the devs will get things going.
[ Post edited by
Ghostcrawler ]
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09/25/09 02:36:11 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
And one more:
Q u o t e:
Most of the problems within the community are self-induced and stem
from a couple of key issues:
1. Attempting to make a case for something you're passionate (ie.
pissed off) about:
More often than not any "solution" provided isn't objective at all
(except in the mind of the raging player, those of his/her ilk and
trolls trying to incite a riot). Just as in arguing with your
spouse/friends, if you feel your emotions are running high that is
NOT the right time to try and make a strong, logical argument
because most likely it will not come out as you intend. This
applies to everyone in all aspects of your life.
2. Disconnect between design intent and player expectations:
You can say "it's bad design" till your blue in the face but if
you're expecting constant escalating buffs and no abilities with
any downside to them then you're setting yourself up for
disappointment and will likely embarrass yourself by raging on the
forums with a bunch of rhetoric straight out of an 8 year old's
playbook.
If you don't agree with something within the game, first try to
remain calm, then try to put together a reasonable argument for why
you feel like you do. You must support your claims with real data
and not anecdotal evidence and rhetoric. In the end, if the
developers say: Sorry but... then that's your answer.
3. Players thinking that those who whine/cry/complain the loudest
on these forums drive the design philosophy of this game:
In the post I quoted, the irony of this paradigm is mentioned. If
there's part of the community lobbying for a change and it (or
something related to it) gets implemented, there will be outrage
from those the change works against and they'll rage about how
he-who-whines-loudest. If nothing is done about the
suggestion, then you get "Blizzard doesn't listen to the players."
when the fact is that >90% of the "suggested" changes
aren't good at all. Many times, it's for reasons you aren't aware
of or, more typically, something explained which you don't agree
with.
With regard to #3, what DOES happen is this:
---> Player makes a post about a game situation/scenario, many
start to comment on it (perhaps even with *GASP* real data that
makes sense in the context of the discussion)
--------> GC and his team read the forums constantly and some of
the points made within the post generates some interest in further
exploration. They might chime in and try to guide the conversation
with questions/philosophy.
---------------> The dev team pulls and analyzes some
data and draws some conclusions. They line up the conclusions with
the design intent and if they match, no change is forthcoming. If
they do NOT match, then further evaluation is required to
brainstorm a list of changes and settle on the best available
option. Almost no change will not have repercussions for other
classes/abilities/synergy/et al so this requires time,
effort and most importantly, testing.
In closing, it's not the developers job to educate you on
everything which goes on in the game - if you don't like it, vote
with your subscription dollars. They tolerate more than they
should, in my opinion.
If you're really interested in helping, providing conclusions based
on data and taking a neutral tone in presenting your case will go a
long way.
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09/25/09 04:41:17 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
To them we aren't people. We are account numbers. You, I , all of
us are account#X in a pool of millions. They do not give a rats
arse about you as an individual or your $15.00.
The disconnect is that players feel as paying customers we deserve
answers. To Blizzard we are playing their game as evidenced in GCs
post and should feel honored to do so. They are the Rock Stars, we
are the groupies.
Nah, you're people. I talk to players all the time... as people.
The only problem is that there are an awful lot of you and not many
of us.
We try to answer questions as much as we can. Often answering
questions causes even more controversy because players then want to
challenge assertions or numbers or otherwise try and find a loose
thread they can unravel in hopes of it turning it into a buff for
their class. That isn't to say we just won't answer questions. But
it does mean that answering those requires very careful word
smithing so it takes a lot of time. We also run a big risk of "You
answered 3.5 shaman questions today but no warrior questions."
Mostly, though, we're just pretty busy actually working on the
game.
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09/25/09 04:41:51 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
So basically anyone who absolves the devs of any responsibility for
game imbalances gets quoted?
I know. It's such an outrage that we would agree with players who
agree with us. :)
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09/25/09 04:44:58 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
I mean, all people are asking for is a little explanation as to why
the devs feel the way they do about shadow priests and why it is so
at odds with what the evidence seems to say.
Sadly, it rarely works that way. I suspect a few Shadow priests
would take us at our word. But from my experience, most would say
we were using bad data, or they would want us to show our math, or
try and pick apart some of our assumptions or whatever. Many
players want to hear the explanation because it gives them a larger
playing field upon which to construct their arguments. (That was a
bit of a mixed metaphor, but you get the idea I hope). It just
turns the entire relationship from one where we get to make the
changes we think the game needs to one in which we have to get
community buy-off before we can make a move.
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09/25/09 04:58:09 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
I get the different time scale, but if the majority of players are
seeing something vastly different than what the developers are
seeing, at what point does it become enough for them to realize a
problem exists and to fix it? I get that classes can't be looked at
as single entities when it comes to balance, and that if one really
is lagging behind the others, they may be forced to stay that way
since bringing them back in line would imbalance the game from a
pve or pvp standpoint(without further adjusting the current
content, which eats up probably more development time than they
have since they always have to pump out new content), but at what
point does it simply become unfair to the community as a whole
because a fix has to be a long way off for the greater
good?
Okay, I'll try and answer this line by line a bit to try and shed
some light.
First, you aren't the majority. Sorry. Even if you were the
majority, I'm not sure it's fair to give every player an equal
vote. Some understand our philosophy better. Some have seen more of
the content. Some have played multiple classes and have a broader
perspective. Some are better at math. Very, very, very often in the
"everyone agrees our dps is low" threads (for any class) you see
players who disagree, sometimes very smart players. But those guys
are shouted down as "not getting it" rather than being included in
the discussion.
Sometimes players aren't seeing the right numbers. Players put a
lot of faith in simulations, target dummy tests, data base
packages, theorycrafting and simple fights. None of those sources
of information are totally invalid. None of them tell the whole
story either. Often players are comparing apples and oranges
because they are considering a fight which is very good for another
class or comparing themselves to an overpowered class who has
already gotten nerfs (that do not show up until the next patch).
Players also tend to downplay any fight with adds ("trash doesn't
matter") even though there are very few single-target boss fights.
Players tend to downplay half of the fights as "gimmick fights"
which leaves only Patchwerk and maybe Golemagg.
Often, player sense of perspective is wrong. The classes are closer
than they have been at any time in the history of WoW. Could they
be better? Absolutely. But when we read these threads that talk
about a class problem (even low dps) as being the Worst Thing Ever
That Has Always Been This Way, they sort of lose some of their
credibility. There are some specs who we see as legitimately not
making it into PvE groups very often (such as Frost mages and Demo
locks) and some specs that just don't feel very viable in PvP (such
as Prot warriors or Fire Mages). Many of the other "am being sat"
anecdotes are overblown.
Often, we have made a fix and players just haven't seen it yet
because the next build isn't out. It is very telling right now that
there are a lot of "I logged into the game, tried hitting something
for 5 seconds and didn't notice a dps increase" threads. What we
deal with a lot are trends, and trends can take a lot of time to
emerge.
Sometimes we even agree something is a problem, but A) aren't sure
how we want to fix it yet, B) think that an upcoming change will
fix the problem, or C) are just focused on other problems at the
moment. You can ask why we won't at least acknowledge a problem
even if we have no immediate plans to fix it. But ask yourself if
you would be one of those people who would post "Why won't you fix
it if you know it's a problem?" :)
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09/25/09 05:03:41 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
How do you expect us to take it at your word when we have REAL LIVE
experiences every single day that go against that? I mean
experiences that actually AFFECT our real raiding experience, our
community, our guild, our $15 a month. You guys may say one thing
and want us to trust you, but the fact is that shadow priests are
frustrated.
You're proving my point here though. There is no answer that you
are going to accept except for "here is how we're going to buff
you." So any post of mine that attempts to explain our thoughts
in't going to accomplish much to many of you (though it will for
some) without that "here is how we're going to buff you"
part.
[ Post edited by
Ghostcrawler ]
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09/25/09 05:06:45 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
From a marketing perspective, I'm somewhat shocked he's allowed to
post. These forums are terrible for making the player base happy,
though I suppose that ignores the purpose of these forums. If the
purpose is indeed to have a place for the community to come and
discuss things, then that's great - it achieves its
purpose.
We have done a lot to make the player base happy. I know that
because players tell me that, every single day. They don't do it by
posting in forums frequented by players with an axe to grind.
There is a great quote, from a player and I apologize that I don't
remember your name, about gauging the health of a game by reading
its forums is akin to gauging the health of a community by visiting
its hospitals. :)
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09/25/09 05:29:38 PM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
Which just makes me ask why you bother hosting a forum at all....
it's just a venue for you to come and say that you're going to do
what your design goals dictate, player anecdotal experiences be
damned. Honestly, most people that play don't give a !!!# about the
numbers.
Numbers aren't everything. We value them of course, but we don't
want players to think that you must be a math genius to be able to
post here. Opinions and anecdotes are totally valid. Just don't
expect us to run and make a change based solely on opinions and
anecdotes.
A lot of players, and I can't tell if you're in that camp or not,
put the role of this forum at two extremes. Either we implement the
community's suggestions, or we totally ignore everything and do
what we want. There is something in the middle though, which you
can call an "informed decision." We try and make sure that we have
a handle on what the community response will be to a particular
change or lack of change. We discuss the concerns that players
bring up all the time.
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09/26/09 08:37:58 AM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
He'll never post any beneficial posts in any shadow thread, because
he's totally ignorant of the class. Its 100% obvious him and the
dev team doesn't play 1. Nor do the scale raid dungeons with shadow
priest in mind. I'm really wanting to know how can I improve my dmg
to the level he thinks we're capable of, but he won't because he
can't.
I just wish he would just admit it to player-base, he's ignorant of
the class, and really doesn't want to do anything more with Shadow.
Just go spec disc/holy, cause we don't tune raids with the spec in
mind. Then players can either 1. Quit or 2. re-roll to a raid
needed spec.
I'm not a huge fan of the head on a pike thing, but there still
seem to be enough players who don't get it, so allow me to point
out that posts like this are QQ at best and will earn you a ban. If
you think your class has problems, that is fine to post. If you
can't state those problems without insulting the developers, please
don't waste our time. Please don't waste the time of other players
by making them read your posts or lame responses like mine that
have nothing to do with WoW itself.
[Not tracked]
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09/28/09 08:44:36 AM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
These forums are not for "demanding
answers." if that's what you're looking for then you're going to be
continually disappointed. Read the posts above yours and you will
see players who think my responses derailed the conversation. They
are often right.
Make good posts and we will read them. I will try and make just
enough posts to remind players we are reading them. Don't show up
with a list of demands and we'll all be happier.
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09/28/09 09:10:47 AM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Great posts come out of Europe and
other parts of the world all the time. We read them. I don't read
them all personally because my non English is sadly lacking.
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10/02/09 08:50:40 AM
Patch 3.2.2a
Ghostcrawler <Lead Systems Designer> |
Q u o t e:
I finally got fed up of cop outs and deafening silence after all
these years and rerolled.
Q u o t e:
3.3 patch notes are out and nothing of note for shadow DPS. To all
of us who went from top of the charts in Naxx, to middle in Ulduar,
to bottom in ToC - where do you think we'll be in Icecrown? With
the way our damage has been scaling with gear relative to other
classes, that should put us somewhere right around the tanks
:(
Q u o t e:
Hooray, another Sunwell. I might as well just put on my T6
and run around Icecrown with Zhar'doom. I'll be about as effective,
yet look so much cooler.
This thread was an interesting discussion for awhile, but then
turned into just QQ.
[Not tracked]
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